Cancellation & Refund Policy

1. Third-Party Services:
Cancellations for flights, hotels, and packages are subject to third-party provider rules. Bindaas Yatra also charges a nominal service fee.

2. Seasonal and Peak-Time Bookings:
During peak seasons (e.g. X-mas & New Year: 20 Dec – 05 Jan), some bookings may be 100% non-refundable.

3. Cancellations:

• By Bindaas Yatra: 100% refund.
• By You: Booking amount is non-refundable.
• All cancellations must be submitted in writing during working hours (Mon–Sat).
• All cancellations of the tour by the client shall be subject to cancellation charges with GST.

4. Force Majeure (e.g. lockdowns, natural disasters):

• Option to reschedule the trip.
• Or receive a credit note (valid for 12 months) for future travel (fixed departures only).

5. Refund Timelines:

• Flights: 30–45 working days
• Hotels: 15–30 working days
• Final refunds depend on vendor terms and exchange rates.

6. Visa & Insurance:

• Visa approvals are at the embassy’s discretion. Visa and insurance fees are non-refundable.

7. Post-Departure Changes:

No refunds for unused services or missed tours due to client delays or early trip exit.

8. Rescheduling & Customization:

• One free reschedule allowed. After that, charges may apply or the amount will be refunded as a credit note (valid for 12 months) for future travel (fixed departures only).
• Max 3 customizations allowed after which additional fees are applicable.

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Standard Cancellation Charges

Time Before Travel	Cancellation Fee
60–75 days	30% of the package cost
30–60 days	50% of the package cost
15–30 days	75% of the package cost
15 days – 0 days / No Show	100% (no refund)

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💳 Payment Policy

• 50% Booking Amount due at time of confirmation.
• Remaining 50% due 30 days before travel.
• Full payment required for bookings made within 30 days of departure.

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Note: Refunds and policies vary by airline, hotel, or tour operator. Please read specific terms while booking.